These Terms of Service (“Terms”) govern your access to and use of The Restaurants Genie (“we,” “us,” or “our”) at https://therestaurantsgenie.comand related products, including owner dashboards, team portals, websites, menu services, billing tools, and support (“Services”). By using the Services, you agree to these Terms.
Who may use the Services
The Services are intended for restaurant owners, operators, and authorized staff. You must be at least 18 years old and able to enter a binding contract. You are responsible for activity under your account and for keeping login credentials secure.
Our Services
We provide restaurant technology and operational support, which may include POS menu setup, direct-ordering websites, owner dashboards, invoicing tools, staff scheduling add-ons, and related consulting or implementation work. Specific scope, timelines, and deliverables may be described in proposals, invoices, enrollment forms, or separate agreements.
Accounts
You agree to provide accurate information and to keep account details current. We may suspend or terminate accounts that violate these Terms, pose a security risk, or remain unpaid after reasonable notice.
Fees and payment
Fees for setup, subscriptions, add-ons, and other services are described at signup, enrollment, or in invoices. Unless stated otherwise:
- Setup and one-time fees are due as invoiced.
- Recurring subscriptions renew monthly until canceled.
- Payments are processed through our payment provider; you authorize applicable charges.
- Late or failed payments may result in suspension of Services.
- Fees are generally non-refundable except where required by law or explicitly stated in writing.
Billing questions: billing@therestaurantsgenie.com.
Your content and data
You retain ownership of content and data you submit (menus, photos, copy, business information, etc.). You grant us a license to host, display, process, and use that content solely to provide and improve the Services. You represent that you have the rights needed to provide such content and that it does not violate any law or third-party rights.
Acceptable use
You agree not to:
- Use the Services for unlawful, fraudulent, or abusive purposes
- Attempt to access systems or data without authorization
- Interfere with or disrupt the Services or other users
- Upload malware or misleading content
- Reverse engineer or copy the Services except as permitted by law
Third-party services
The Services may integrate with or link to third-party platforms (POS systems, payment processors, domain registrars, email providers, etc.). Those services are governed by their own terms and policies. We are not responsible for third-party products or outages outside our reasonable control.
Intellectual property
We and our licensors own the Services, software, branding, and documentation, except for your content. You may not use our name, logo, or materials without prior written permission except as necessary to use the Services in the ordinary course.
Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION, SPECIFIC BUSINESS RESULTS, OR POS PLATFORM AVAILABILITY.
Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Indemnification
You agree to indemnify and hold us harmless from claims arising out of your content, your use of the Services, or your violation of these Terms or applicable law.
Termination
You may stop using the Services at any time. We may suspend or terminate access for violation of these Terms, non-payment, or discontinuation of the Services. Upon termination, your right to use the Services ends, but sections that by nature should survive (payment obligations, disclaimers, limitations, indemnity) will remain in effect.
Changes
We may update these Terms from time to time. Continued use after changes are posted constitutes acceptance of the updated Terms. Material changes may also be communicated by email or in-product notice where appropriate.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles, except where prohibited by applicable consumer protection laws in your jurisdiction.
Contact
Questions about these Terms: hello@therestaurantsgenie.com.